Subscriptions Sales Representative

August 10, 2022

Franklin Wireless is expanding our product line and are looking for a solid candidate to fulfill the role of Subscription Sales.  

Responsibilities:

  • Responsible for developing and implementing strategies that promote our company or brand's products thru  various channels like social media networks, Google Ads, website content and email marketing to deliver a persuasive and cohesive marketing message to their audience.

  • Construct sales pitches and presentations.

  • Meet quarterly sales goals 

  • responsible for uncovering new prospects and developing current opportunities to solve customer problems and enhance their business, primarily through our software ware solutions products. 

  • Acquire and maintain knowledge of the industrial and Franklin Wireless  software solutions  products

  • Recognize the needs of the consumer and provide detailed information to the consumer about the technical specifications of the computer software offered by the company.

  • Advises customers on technical matters and recommends appropriate computer configurations.

  • Solicits information about the needs from customers.

  • Negotiate price for the sale agreement 

  • Demonstrate product features before a sale.

  • Ensure quality of service by developing a thorough and detailed knowledge of technical specifications and other features of employers' systems and processes.

  • Respond to pre-qualification questionnaire or information to tender document.

  • Help customers maximize the use of software features.

  • Advise on appropriate user training, and provide training as needed 

  • Ask questions to identify needs and qualify leads

  • Offer benefit-driven solutions based on needs

  • Serve as a customer service rep for customers who have questions or difficulties.

  • Contact customers and prospects by telephone, email, etc. 

  • Stay abreast of market trends.

  • Assist with the company helpline.

  • Ensure quality of service by developing a thorough and detailed knowledge of technical specifications and other features of employers' systems and processes.

  • Maintain awareness and keep abreast of constantly changing software, hardware systems and peripherals.

  • Document prospect information, conversation details, and outcomes

  • Schedule follow-up activities with customers and prospects

  • Previous customer service experience, technical sales, ecommerce experience 

  • A desire to help others

  • Well-developed listening, verbal, and written communication skills

  • Attention to detail

  • Proficiency with Microsoft Office applications

  • Willingness to work as part of a team

  • Openness to receiving frequent feedback

  •  Professional, outgoing, persistent, and articulate; ability to manage client interactions in a courteous manner with tact and diplomacy.

  • Self-starter who works equally well independently and when collaborating with others.

     

 
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THIS JOB IS LOCATED IN SAN DIEGO, CA:

9707 Waples Street #150, San Diego, CA 92021

Mon - Fri: 9am - 6pm
Sat - Sun: Closed