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RMA FORM

RETURN MERCHANDISE AUTHORIZATION

  (RMA) Limited to Products within 12-Month Warranty Period  

Thank you for purchasing high quality Franklin Wireless products. We stand behind our products and are more than happy to exchange/repair or replace any defective products within our 12 Month Warranty Period  (Read Here)

 

If you are experiencing any manufacture defects, have proof of purchase and have purchased your product within the last 12 months; please be sure to follow all the steps below:

 

1. Use the FAQs to troubleshoot your device(s) or part(s).

 

2. If you are still having problems contact us at cs@franklinwireless.com or 858-623-0000 (Monday - Friday, 9:00 AM - 6:00 PM PST)

 

3. If you still have not resolved your issue you must submit a RMA (Return Merchandise Approval) below to determine device(s) or part(s) eligibility. Please allow 3-5 business days for response / further instructions.

RMA (Return Merchandise Authorization) Request Form

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Thank you for your submission please allow 3-5 business days response time.