PINTRAC ACCOUNT MANAGEMENT

September 19, 2022

Franklin Wireless is Growing!!

Franklin Wireless, a small publicly traded telecom company located in Sorrento Valley is currently looking for an experienced person to join our account management team. 

Your primary responsibilities will include:

 

Pintrac Pre Sales:

  • Send Data sheets, presentations

  • Prepare bundles based on applications and send quotes

  • Discuss opportunities internally to see the feasibility of changes and development

  • Discuss internally for price approvals before quoting clients

  • Prepare quarterly email broadcast

 

Sales Support:         

  • Pre-Sale enablement (Job Aids and Tools) 

  • Implementation enablement (Job Aids and Tools)

  • Implementation assistance

    • Coordinating device lists with carriers and resellers

    • Assisting accounts in setting up their configurations

  • Price Quotes

  • Demo Account Set Up

  • Set up and logistics meetings

  • Preparing workbooks and bulk uploads

Sales:

  • Work with Distributors to emphasize on new features and existing features

  • Discuss new application opportunities. 

  • Identify accounts which are expiring and contact them for continued business / renewal

  • New software feature sales : content filtering

  • New hardware features sale: Kiosk applications

  • Understand T Mobile activation discounts and position pricing

Customer Service & Tech Support

  • Phone and email 

  • Enablement (Job Aids and Tools)

  • Zoom trainings

  • Device Swap Outs 

  • Adding new device

  • Removing / Delete contract ending devices

  • Assist in testing out the samples, flashing devices, firmware updates

  • Co-ordinate with engineering for firmware update tools when necessary.

Billing and Invoice

  • Forward purchase orders to accounting

  • Invoice reconciliation against accounts/usage

  • Payment collection and discussion with distributors

Send your resume and cover letter and salary expectations to john@franklinwireless.com

 
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THIS JOB IS LOCATED IN SAN DIEGO, CA:

9707 Waples Street #150, San Diego, CA 92021

Mon - Fri: 9am - 6pm
Sat - Sun: Closed